![]() ![]() Since there are two people on this thread, and since each case is likely different and require different troubles shooting steps, could you each please contact me directly at I would also like to ask you to run our diagnostic program and send me the file. I have tried the dongle in multiple ports and it shows up in device manager as BCM20702A0, which. I am running Windows 10 Pro with the 1511 update (not 1607 yet). This Insignia Bluetooth USB adapter maintains connections with devices up to 20 feet away. It works with laptops and desktops running Microsoft Windows 10. This adapter lets users connect up to seven Bluetooth-enabled devices to a Bluetooth-compatible computer. I have been attempting to install the driver on my PC and have thus far been unsuccessful. Cut corded contact with this Insignia Bluetooth USB adapter. ![]() The fact is that USB 3.0 is completely backward compatible with USB 2.0, although some poorly-shielded USB 3.0 ports can cause problems with the adapter by leaking radio noise in the same frequency Bluetooth uses. I bought the NS-PCY5BMA2 USB Bluetooth Adapter today from Best Buy. ![]() When Windows sees a USB 2.0 device in a USB 3.0 port and can’t figure out what’s wrong with it, it frequently gives that line about only working with USB 2.0 ports. Generally we can find the issue and fix it. Windows Update often re-enables previously disabled devices or changes settings, causing devices to suddenly stop working. ![]()
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